That sense of ease you seek?
It's our specialty.
We've been making membership easier since 2005.
Do you have a stuck point in your organization?
Admin processes that take far longer than you think they should?
Trouble spots where you're certain could be getting better results?
Friction points that feel not-quite right for your members?
Leaders burning out because involvement sucks up too much time and energy?
Our work focuses on primarily 2 areas:
what OTHERS experience when they interact with your membership organization
- and -
what YOU experience as someone who is trying to do the work of running your membership.
From small tweaks that make a big impact, to complete overhauls to realign your work with the results you want, we'll diagnose the problem and provide actionable recommendations to fix it.
Some of the common trouble-spots:
Too much work associated with finding and serving members, donors, sponsors, etc.
Inconsistent follow-up with potential members and other opportunities
Join processes that are disconnected from onboarding
Low engagement in programs
Members failing to recognize value and churning out
Board and committee members who can't find what they need
Once we've identified areas of possible improvement, we put the right tools into the hands of your leaders and volunteers so that everything they do feels easier, while you also attract, engage, and retain more members.
The primary platform that we work in is JourneyCARE.app which is our own system. We launched it in mid-2021 and it is one of the best kept secrets in membership software.
You can learn more about JourneyCARE.app by clicking here.
“Joy is the rockstar of membership development! We worked together on a collaboration from start to launch, her deliverable far exceeded our request.
Joy is the perfect blend of servant leadership, analytical expert, problem solver combined with humble professionalism. She cares greatly about the needs of her clients. She thrives in developing solutions to meet their needs.
A master at developing and nurturing the membership building process combined with her reliability and skill set, makes her the go to leader in the membership industry.”
Heather Wilson, RN, CFCS
Foot & Nail Institute
“Often when I have hired consultants, I have been left with meaningless stacks of paper and a myriad of theories that I have no idea how to execute. In the end, I feel more overwhelmed and exhausted than I did when I started.
My experience working with Joy Duling has been entirely different. Joy provides ‘hands-on' tactics that are easy to execute. But, best of all, you see results… and fast.”
Michelle Tjelmeland
Founder, Cochlear Implant Awareness Foundation
Ready to Explore Working Together?
The best place to start is always with a conversation. Use the button below to see available timeslots on my calendar. I look forward to chatting.
Warmly,
