Our Team has extensive real-world experience in setting up AND using the Wild Apricot membership management platform.
We create beautiful and highly customized templates for our clients, handle all the tricky importing and set-up, AND train your administrators on exactly how to use the software to serve members well.
Our approach is unique because, unlike most technical companies, we actually USE the software every single day as we run the back-office administrative functions for several associations. We USE the software to manage member renewals and communications. We USE the software to set up events and send invoices. We know all the “real-world” gotchas and creative workarounds to get things done.
All of these sites shown below started with one of Wild Apricot's standard templates, but by the time we got done customizing it, most people can't even tell which template was used to start! Each site is beautifully customized to match the organization's unique “personality” and goals, but always designed with an eye toward making it easy for you to maintain without having to involve a designer or tech expert every time you need a change.
Most Wild Apricot projects can typically be completed at a price point of $4500-5500, depending on the size of your site, complexity of your data, and any special integrations that you might need. We can also offer some budgetary accommodations for organizations that are able to perform some of the set-up tasks themselves. We can explore options during our initial conversation about your needs and capabilities.
Our packages include:
- Thorough pre-planning to ensure flawless migration
- A progress dashboard for transparent progress visibility
- 100% custom design for a beautifully branded appearance
- Graphic design and copywriting tweaks to improve your messaging
- All the techy set-up and data migration
- Customization of email templates and default messaging
- Private training for administrative designees
- Exclusive client-only tutorial library and other training resources
Click on an image below to see the full screenshot in larger size
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Note: Because we train our clients to edit their own site, changes have likely been made since the original design.
“The Washington Map Society chose Joy from among many considered, based on what we read and what we saw in the websites she had developed. We knew ours would be a complex project and not having seen another site anything like what we wanted, we were not sure our wishes could be met. Joy fulfilled them all and more, with her creativity, her sense of design, her technical knowledge and abilities, and her commitment to excellence.
Joy lived up to her name … she was a joy to work with! She not only gets the job done effectively, she also takes on the roles of collaborator and teacher, which is so necessary to get a project done right, especially if one’s organization wants to do some of the website maintenance itself. Her organization and communication skills are top-notch. She came up with great ideas on how to make sure search engines could see the large amount of information and research our renowned journal has provided the cartographic community, and then she demonstrated the ideas to me to explain how things would work, so we could decide the best approach. She showed us all the benefits of using the membership focused platform the website is built upon, and set up the website to handle our fairly complicated membership structure. This was better than we expected and gives us an improved and easier way to get things done.
We wanted a website that could not only serve our members but would also provide help, research and resources to anyone interested in maps and cartography. The website Joy designed does just that and we are very pleased with and proud of the result. Anyone seeking a website design would be well served to choose Joy; she has our great thanks and our highest recommendation.”
“After 22 years with a management company, the Register of Professional Archaeologists recently transitioned to self-management and sought a technology specialist to assist us with migrating our registrant database, emails, and website to new platforms.
We are thrilled to have found Joy and her team! They have been exceptional throughout the process — keeping us informed along the way, answering our many questions, and coaching us through these significant changes with professionalism and good humor.
I enthusiastically recommend Joy of Membership to organizational leaders who are seeking an expert vendor they can trust.”
“We contracted with Joy after a failed attempt at building a web site through another provider. I was fearful that all web designers would be as difficult as our first bad experience.
Wow, what a breath of fresh air Joy turned out to be!
Beginning with the planning stages, Joy took us though her process which covered all of our concerns and desires for a new web site. The building process was fast, yet comprehensive. She had great ideas which helped us design a site which exceeded our expectations. She was thoughtful, helpful and provided us great guidance as we struggled with certain aspects of the site.
Ultimately, she provided us a site beyond what we had hoped for, and continues to offer great service, help and advice in follow up.
It's rare today when you work with someone that provides this high level of service and professionalism. We are extremely grateful to Joy for all her exceptional work.”
“Our organization had a website built 4 years ago. Not only was its construction painful, the end result was never a good fit for us. We were desperate to find a solution that our members could use with ease, that was within our financial resources, and that we could maintain on a day to day basis.
Association Management Software somehow made it onto our radar, and research into the options pointed us to Wild Apricot. We signed up for a 30-day trial, and our experience convinced us it would suit our needs. Fortunately, Wild Apricot’s website had a list of vendors who assist with site migration. We submitted a Request for Proposal to three of them within our time zone.
Without question, all three vendors had the skills to complete our migration – but Joy’s written response and interview convinced us that Joy of Membership was the best. Joy has an ability to anticipate challenges and solutions before the client has even thought through the process.
Throughout the migration, there were many times I was thankful we’d selected Joy. Ours is an art and hobby organization with a specialized language and processes. She didn’t know much about our field, but was infinitely good humored in making course corrections as we tweaked the design and content of the site. She proved to be a quick study in the practice of embroidery!
Joy is the consummate businessperson. At every step I marveled at her professionalism and the systems she implemented within her organization to facilitate the migration process. Our experience in constructing this site was so different from that of four years ago! We couldn’t wait to terminate our relationship with that contractor. This time around, we find ourselves very fortunate to have what we hope is a long-term relationship with a trusted advisor. I find myself thinking about other organizations of which I’m a member and how they could benefit from Joy’s skill. I’ll be spreading the word!”
“I can't thank you enough for helping bring our website onto the Wild Apricot platform with a fresh new look.
Your help in answering questions and showing us how user-friendly this will be had been awesome. We've enjoyed working with you and will definitely use your services on any future needs!”
“We chose to get help with our migration to Wild Apricot so that we could become more organized and standardized with our association’s operations. We wanted to have a professional looking site and to save time building it.
Joy Duling is one of the hardest working, honest, and best communicators I have ever met. Her three step “Planning, Design & Coached Set Up” options were a perfect fit for us. Joy took care of the trickiest and most complex part of our migration from our old systems and then coached us through the rest of the set up. Her response time is always quick and concise, never leaving you wonder what your next steps should be. She always gets you an honest answer or directs you to the answers you need, with no excuses.
We immediately saw results from the effort. New members started signing up and editing their profiles with no assistance before we even announced the site!
The Joy of Membership team is a true “Joy” to work with. We will be using their services for the foreseeable future.”
“Joy was referred to me as I was launching my coaching company. I needed a membership system set up quickly in order to begin managing my community. Joy not only accomplished that task but continues to assist me as we build our business and community.
Joy is the contractor you always hope you are engaging. She is available and responsive. Her follow through is impeccable and she excels at listening to your needs and flushing out all of the options to insure you choose the best tools to accomplish your goals. She then will complete the set up, onboarding, trouble shooting and training without any need for hand holding or follow up. She stays ahead of you and has the intuition to think through things that you have not yet considered. The outcome is seamless and excellent. But more than the results, the customer experience is one that is pleasant and enjoyable.
I highly recommend Joy as a preferred contractor to anyone looking for membership management expertise.”