Membership Leaders Share: The Qualities of an Ideal Board Member

Membership Leaders Share: The Qualities of an Ideal Board Member

Organizations have different needs, but after asking a few of my clients about the qualities a ‘perfect’ board member would possess, it’s obvious that there are ways board members best serve their organizations. Be sure to catch the special 3-part series on Board Development I’ll be hosting over on The Joy of Membership Podcast, and check back here for my reflections on those episodes.

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Let Your Membership Software Do The Work

Let Your Membership Software Do The Work

Wouldn't it be nice if ONE software could do ALL the things for your organization?
*Spoiler* – It's not only possible, it should be the standard!
I'm sharing my top 10 list of things a membership software can do for your organization, as well as sharing my experience with a specific membership software.

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4 Lessons I’ve Learned from a Decade of Membership Tech Projects

4 Lessons I’ve Learned from a Decade of Membership Tech Projects

We all love what technology can do for us. But when it's time to look at, implement, and USE technology within our organizations, the word daunting comes to mind. Anyone else?
Today's blog connects to the latest episode of The Joy of Membership podcast, where I talk with Michele Clancy about the AMAZING things technology has done for her role in her organization.
I'm laying out four lessons I've learned when it comes to choosing the right tech for your membership…and after a decade of working with organizations and non-profits, these lessons hold pretty true for all!

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4 Ways Technology can Build Relationships with Members

4 Ways Technology can Build Relationships with Members

While 2020 has shown us the importance of real-life, face-to-face interactions, I'd also like to point out that technology has been one of the only ways we've been able to stay in touch with our friends and loved ones.
Using technology within your organization not only makes your life easier (think automation, triggers, SOPs), but it can also enrich the experience your members receive and deepen their connections to you and the community.

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Did You Miss the Membership Growth Report?

Did You Miss the Membership Growth Report?

Wild Apricot published their report on Membership Growth for 2019. While some of that statistics looked discouraging, when I was asked to review the report I found that my outlook was much more positive. Read about my takeaways from the annual report and how that impacts your organization moving forward.

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How Long Does It Take to Break through a Problem?

How Long Does It Take to Break through a Problem?

You can experience really big break-throughs in growth challenges when you commit to focus and decisiveness. Projects tend to expand in order to fill up as much time as you allow them to take. Read how I, and other industry professionals, have found a way to solve that problem for organizations!

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How to Spin Disruption into Something That's Positive for Members

How to Spin Disruption into Something That's Positive for Members

In these difficult times, it really feels like people need their communities and industry advocates more than ever.

This is encouraging for groups and organizations, but it also means these same groups and organizations should be working in the face of recent disruptions to meet their members where they most need.

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Upleveling the Perceived Value of What You Offer Members

Upleveling the Perceived Value of What You Offer Members

Although looks aren't everything, the way your organization presents itself from a visual and design standpoint can make a difference to how potential and current members view what you have to offer. Check out the three things I find most valuable with my clients when it comes to a design standpoint.

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Offering Certification Programs as a Value-Add for Membership

Offering Certification Programs as a Value-Add for Membership

As an organization, you most likely are constantly on the look-out for ways to bring true value to your members. One way to do that is by offering certification programs. But in my experience, there are a few best-practice guidelines to follow when developing a member certification program to really pack a punch with your members and prospective members!

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Building an Experience for Older Members

Building an Experience for Older Members

Do you find your older members seem to fade into the background of your organization? If so, it may be time to reflect on how your organization creates a space to actively encourage participation from your more experienced members!

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Balancing the Push with the Pause

Balancing the Push with the Pause

When it comes to making systematic change, it's important to recognize the impact of your efforts while also being able to take a step back and reevaluate the process and your goals.

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4 Ways to Train Your Members without Webinars

4 Ways to Train Your Members without Webinars

Are you familiar with the term “Zoom fatigue?” Many people are growing weary of web conferencing as they spend all day on these platforms due to COVID-19 work-from-home arrangements. Now, organizations are searching for different ways to deliver training content to members. Read about four options that popped into my mind about how organizations can deliver valuable trainings in new ways.

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How Comfortable Are You with Radical Change?

How Comfortable Are You with Radical Change?

There are some practices our organizations continue carrying on, even when the purpose no longer serves us. Instead of hanging on to the “sacred cow,” change may be the best answer for growing your organization.

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Do Your Members GIVE Value or Just Expect to RECEIVE It?

Do Your Members GIVE Value or Just Expect to RECEIVE It?

How do your members experience your organization? Do they anxiously await your next resource to hit their inbox then run? Or do they have the chance to contribute and give back to the organization? Last week's podcast guest Evelyn Green shared her thoughts on how creating a two-way relationship builds better community within an organization.

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Virtual Events- Survey Results and a Creative Solution

Virtual Events- Survey Results and a Creative Solution

Virtual events may be membership organization's best option for the foreseeable future. While this can raise concerns when it comes to fundraising, let your imagination run wild! Read about how one organization is supporting their cause and still planning to raise funds.

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Post-It Notes & New Possibilities

Post-It Notes & New Possibilities

Planning and strategizing are part of any organization! I got the chance to catch up with a client about a former project we worked on, and it brought back memories of my Post-It Note planning process!

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Fundraising for Membership Organizations

Fundraising for Membership Organizations

For some of you, the word “fundraising” might make you feel a bit squeamish. However, finding donor support is crucial for your organization. Read about how to encourage organization fundraising without stepping on your members' toes!

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3 Reasons Why More Marketing Isn't the Answer to Membership Growth

3 Reasons Why More Marketing Isn't the Answer to Membership Growth

Are you familiar with the term “Zoom fatigue?” Many people are growing weary of web conferencing as they spend all day on these platforms due to COVID-19 work-from-home arrangements. Now, organizations are searching for different ways to deliver training content to members. Read about four options that popped into my mind about how organizations can deliver valuable trainings in new ways.

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THAT is a Hair-En-Fuego Kind of Problem!

THAT is a Hair-En-Fuego Kind of Problem!

Every organization faces bumps in the road. But knowing which bumps need to be steamrolled out and which bumps you can drive over a little while longer is crucial to membership growth. Read about 3 urgent membership problems that should be addressed right away.

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“Bazinga!” & Your Member Experience

“Bazinga!” & Your Member Experience

Sheldon Cooper's catchphrase also doubles as the pattern our members can sometimes follow within our organization's funnel: Unpredictable and unusual! Read about how to remedy that with a strategic system.

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