Every great visionary needs somebody behind the scenes who can adeptly map a path from Point A to Point B. Joy Duling is one of those somebodies.
Since 2005, Joy has been a driving force for her clients, committed to helping great organizations achieve their missions through the creation of deep, meaningful relationships and delivering exceptional member care. Joy's natural gift for understanding people, process and online business gives her a unique perspective on what it takes to be successful in community-building.
In addition to her role as a trusted advisor, Joy served as Executive Director for a membership-based nonprofit for nearly a decade, growing the initiative from just a concept around a conference room table to a fully functional 501c3 nonprofit organization. In this role, and while working on behalf of her clients, Joy has experienced what it's like to run a membership organization throughout its lifespan.
Central Illinois is where Joy calls home, but her clients are based all over the world.
“Joy Duling and her team have been a vital resource for Affordable Assisted Living Coalition since we began in 2006.
With Joy's help, AALC has grown and developed and is able to operate without a large staff. Joy works tirelessly on our behalf, is very responsive and has helped solve any issues we encounter from our logo, website, membership, bookkeeping and even strategic planning.
I'm not sure we would exist without her capable help. I know we wouldn't be as functional.”Wayne Smallwood, Executive Director
“You are amazing – everyone has shared their compliments on the way you ran the meeting and how productive it was!
We are so blessed to have you in our little corner of this world.”Jessica Hayes, Executive Director
“Joy and her team are professional, efficient and talented. Whether they are organizing events, coordinating meetings, formatting documents or managing my schedule, I have the utmost confidence in their abilities.
They have given me back much more than an extra hour in my day; they have given me my work-life balance back.
If you are looking for a little or even a lot of extra assistance, I simply cannot recommend Joy and her team enough.
It is one of the best decisions I have made as a trade association executive director.”Samantha Olds Frey, Executive Director
“Joy has been a godsend. She sets up not only your website but a complete system for running your associations' member database and renewals, event registrations and communication tools for members.”Margaret Vaughn, Executive Director
“We chose to get help with our migration to Wild Apricot so that we could become more organized and standardized with our association’s operations. We wanted to have a professional looking site and to save time building it.
Joy Duling is one of the hardest working, honest, and best communicators I have ever met. Her three step “Planning, Design & Coached Set Up” options were a perfect fit for us. Joy took care of the trickiest and most complex part of our migration from our old systems and then coached us through the rest of the set up. Her response time is always quick and concise, never leaving you wonder what your next steps should be. She always gets you an honest answer or directs you to the answers you need, with no excuses.
We immediately saw results from the effort. New members started signing up and editing their profiles with no assistance before we even announced the site!
The Joy of Membership team is a true “Joy” to work with. We will be using their services for the foreseeable future.”Mark Quandahl, Board Member & Membership Chair
“Often when I have hired consultants, I have been left with meaningless stacks of paper and a myriad of theories that I have no idea how to execute. In the end, I feel more overwhelmed and exhausted than I did when I started.
My experience working with Joy Duling has been entirely different. Joy provides ‘hands-on' tactics that are easy to execute. But, best of all, you see results… and fast.”Michelle Tjelmeland, Founder