Getting Help

You may have noticed that there are typically 4 kinds of assistance available when your membership organization needs some extra help.

There are:

1) techy types who can put up a website or set up a database, but don't have any depth of experience around what your organization actually does;

2) consultants who know their specific area of focus, but aren't experts in tech or in other operational areas;

3) freelancers who might be able to do part of what you need, but are limited to only what they personally know and may not be available (or even in business) the next time you need them; and 

4) association management companies that bring a breath of expertise, but often want to assume more control over your operations than you may want, at a higher price point than what you can afford.

You may have thought that these were your only options… with none of them feeling like a perfect fit.


The Joy of Membership is different. 

Not a technology company
Not a consulting firm
Not a here-today-gone-tomorrow freelancer
Not an association management company 

Instead, we've taken the best parts of these approaches, stripped away what doesn't work, to create something entirely new.

This approach has allowed our team to work nimbly and flexibly behind-the-scenes of countless membership organizations, since 2005, to solve real-world problems, run actual programs, launch new ideas, and streamline inefficiencies.

Even clients tell us that what we *do* is hard to describe, but beautiful to experience. We work with some clients for only a brief project or two, and with other clients for years… and some for more than a decade.

For you, this means that when YOU need help…

1) you can trust us to recognize things that sound good in theory, but will create problems for you when you're up-to-your-eyebrows in your next big project;

2) you can be assured that we'll make things as simple as possible for you to understand and implement, as we recognize that time is precious and people power is slim;

3) you'll be up-to-date on best practices because supporting membership organizations isn't just one of the things that we do… it is *everything* we do; and

4) your success will always be central to our mission and we're here for the long run (17+ years and counting).


Want to know if we can help with your growth goals or operational pain points?  Scheduling a free consultation is just a button click away.

Often when I have hired consultants, I have been left with meaningless stacks of paper and a myriad of theories that I have no idea how to execute. In the end, I feel more overwhelmed and exhausted than I did when I started.

My experience working with Joy Duling has been entirely different. Joy provides ‘hands-on' tactics that are easy to execute. But, best of all, you see results… and fast.”

Michelle Tjelmeland

Founder, Cochlear Implant Awareness Foundation

“Joy is the rockstar of membership development! We worked together on a collaboration from start to launch, her deliverable far exceeded our request. Joy is the perfect blend of servant leadership, analytical expert, problem solver combined with humble professionalism. She cares greatly about the needs of her clients. She thrives in developing solutions to meet their needs. A master at developing and nurturing the membership building process combined with her reliability and skill set, makes her the go to leader in the membership industry.”

Heather Wilson RN, CFCS

Foot and Nail Institute

Three Ways to Work Together

Get a Quick Growth Boost

Structured 12-Week Program (Free)

This one-of-a-kind 12-week program is expertly designed and fully supported to help you achieve a growth boost in less than 90 days. Your organization can participate on its own, or as a challenge experience across multiple chapters or regional units.

Budget Considerations

Participation in the Challenge is free, but there is an application process as only a limited number of organizations can be enrolled at one time.

Short-Term Projects

Typically Less Than 3 Months

When you just need a quick revamp of your membership website, some automation planning, or extra help navigating past a growth block, a one-time project may be the best way to work together.

Budget Considerations

Most of our projects are quoted flat-rate, based on your required scope.

A full tech migration starts at $7500. 

Experience design consulting starts at $3500.

For very small one-time projects, we offer hourly blocks with 5 hours at $550 and 10 hours at $995. (This blended hourly rate is inclusive of staff time and other costs associated with providing the service, e.g. supervision, software, equipment, insurance, etc.) 

Ongoing Support

3+ Months, Renewed Quarterly

Our team works with a limited number of clients on an ongoing basis to support growth and operational goals, often eliminating the need to hire in-house for part-time or limited scope roles.

Budget Considerations

Ongoing service contracts are constructed as custom quotes with flat-rate monthly fees that can be flexed up or down on a quarterly basis, to match anticipated support requirements.

If your budget is less than $2000 per month, it is advisable to purchase hourly blocks as needed, instead of doing a retainer commitment.