That sense of ease you seek?

It's our specialty.

We've been making membership easier since 2005.

The vast majority of our clients are membership organizations:

some international, some national, some state, and some regional/local...

some brand new, others decades old...

some starting at zero, others with thousands of members.

While their circumstances may be very different, they share a common need to attract, engage, and retain members... and have administrative operations that run easily.

We focus on primarily 2 areas:

1: Experience Design Consulting

If you're not sure exactly what the path forward for your organization should be, we can help you find it.

Our experience design packages start at $7500 and include:

  • Facilitated planning sessions

  • JourneyCARE software license

  • A full year of targeted support to help you customize the platform to suit the experience design you've planned

2: Technology Set-Up

Trying to grow a membership with the wrong tools is like trying to fix a flat tire with a screwdriver.

We put the right tools into the hands of your leaders and volunteers so that everything they do feels easier, while you also attract, engage, and retain more members.

The primary platform that we work in is which is our own system, although we have also helped many organizations with Wild Apricot over the years.

We have 30+ Themed Starter Kits for JourneyCARE which include all of the techy tools that membership organizations need to create a beautiful modern website, automate manual processes, and deliver exceptional member care.

Kits are affordably priced at $995 for set-up, then $97/month or $997/year for the subscription.

Completely custom set-ups are also available. The typical price point for this is $5500-$7500, depending on your organization's specific requirements.

You can learn more about by clicking here.

“Joy is the rockstar of membership development! We worked together on a collaboration from start to launch, her deliverable far exceeded our request.

Joy is the perfect blend of servant leadership, analytical expert, problem solver combined with humble professionalism. She cares greatly about the needs of her clients. She thrives in developing solutions to meet their needs.

A master at developing and nurturing the membership building process combined with her reliability and skill set, makes her the go to leader in the membership industry.”

Heather Wilson, RN, CFCS

Foot & Nail Institute

“Often when I have hired consultants, I have been left with meaningless stacks of paper and a myriad of theories that I have no idea how to execute. In the end, I feel more overwhelmed and exhausted than I did when I started.

My experience working with Joy Duling has been entirely different. Joy provides ‘hands-on' tactics that are easy to execute. But, best of all, you see results… and fast.”

Michelle Tjelmeland

Founder, Cochlear Implant Awareness Foundation

Ready to Explore Working Together?

The best place to start is always with a conversation. Use the button below to see available timeslots on my calendar. I look forward to chatting.


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