by Joy Duling | Oct 1, 2019 | Blog Posts, Membership
From time to time, I find myself marveling over the existence of some membership-based organizations. Microscopically niched, even oddly positioned sometimes, but still fully functioning and viable nonetheless. Consider these: The Association for Dressings and Sauces...
by Joy Duling | Sep 24, 2019 | Blog Posts, Membership
Have you ever set a goal for yourself, then somewhere along the line, you realize you’ve completely self-sabotaged your chance of success? Most of us (if not all of us) have done this at some point. Consider the goal of running a marathon. Let’s say that you decided...
by Joy Duling | Sep 17, 2019 | Blog Posts, Membership
Have you ever heard that old saying…that you should “under-promise and over-deliver”? On the surface, it makes total sense. If you tell people that something will take two weeks to do and you get it done in one, they’ll be surprised and delighted, right? Or it’s like...
by Joy Duling | Sep 3, 2019 | Blog Posts, Membership
As many of you know, I'm currently leading a new cohort of leaders through a six-week Member Experience Design Program. Together, they are working through the material to assess the experience currently being delivered by their organizations and deciding where...
by Joy Duling | Aug 29, 2019 | Blog Posts, Membership
This week's article is later than usual. There's a good chance that no one would notice, but I mention it because this leads to a topic that I think membership leaders probably need to talk about more often: What happens when you run out of energy to lead anyone...
