Vicki asked if she should automatically charge credit cards when renewals are due. Hear Joy's suggestions in the Audio below.
Vicki asked Joy about best practices in member retention. Hear Joy's suggestions in the Audio below.
Vicki called in to ask about continuing to expand a membership community she started about six months ago. Hear Joy describe a three-step process for initially filling a membership in the Audio below.
Helen asked about starting free and shift to paid in her membership site. Joy provides some options in the Audio below.
Frank called in to describe what he's thinking about putting into his membership program. Hear Joy's response in the Audio below.